A Colorful Portfolio of Key Soft-Skill Topics - Remote and Easy to Plan
Communicating remotely or hybrid, working in a team, or leading laterally requires soft and hard skills. In these 90-minute eLearnings, we want to dedicate ourselves to one selected topic each time and polish your collaboration skills accordingly. You’ll take away methods and first concrete starting points for change in your own environment. Digestible building blocks of knowledge for your practice!
Topic Selection
Decision-Making Tools for Efficient Collaboration as Equals
Do you lead without hierarchical power as a software architect, or do you want to collaborate participatively in an agile development team? We show you which decision-making tool fits when, and how to use them efficiently, even when many people have a say.
Conflict Clarity: Navigating Instead of Escalating
Do you need fast, effective methods? We give you the fundamental toolkit from conflict analysis – from Glasl’s escalation stages to definitions. A toolkit to enable you to identify, structure and purposefully navigate common conflict situations from the IT environment.
Role Clarity for Effective Collaboration in Dynamic Teams
As a software architect, Product Owner, developer or decision-maker, do you want to understand roles, clarify expectations, consciously shape responsibility, and avoid conflicts? We clarify how you create clear responsibilities without creating rigid rules, and how roles can be defined so that decision-making latitude is visible, collaboration runs more smoothly, and every team member can confidently contribute.
Power Communication: How You "Sell" Tech Ideas as Business-Relevant
No more misunderstandings! Learn how to translate your technical concepts and features so that the most varied stakeholders directly recognize the value, and your proposals get heard. We give you a field-tested toolkit (incl. “cheat sheets”) to actively listen and take participative teamwork to the next level with powerful questions.
Relevant Levers for Problem Clarification for Techies
Are conflicts and unclear problem statements paralyzing your team? Here you learn how to use the Circle of Influence and the 3 levels of clarity to track down the causes of friction losses. You’ll also directly apply proven levers such as genuine feedback to strengthen shared learning and achieve effective and sustainable solutions in your everyday work.
Meetings as a Multi-Tasker: Mastering Confident Facilitation Quickly
As an architect, Product Owner or Scrum Master, you’re often a subject-matter participant and facilitator at the same time. Experience how to prepare meetings perfectly with minimal effort, and how targeted questioning techniques can turn even heated discussions into clear decisions – even when you’re substantively involved yourself.
Negotiation Techniques Based on the Harvard Concept for Lasting, Constructive Solutions
Do you want to understand interests instead of positions, stay objective, and win together with negotiation partners? Whether as a software architect, Product Owner or team lead in cross-functional, agile development teams: we apply the Harvard model in everyday work, to resolve conflicts in a solution-oriented way, avoid compromises, and reach viable agreements. And we clarify how you can apply these techniques efficiently, even when different perspectives clash and many, sometimes external, stakeholders are involved.
Practically Applying Dynamic Organizational Development with Team Topologies & Co.
Are you wondering how to shape organizations evolutionarily, align teams along value streams, and reduce cognitive load, while being part of a development team yourself? Here you learn how using approaches such as Team Topologies helps you align structures to customers, flow, focus and collaboration, and which artifacts and steps fit your context and scope for influence.
Do you lead without hierarchical power as a software architect, or do you want to collaborate participatively in an agile development team? We show you which decision-making tool fits when, and how to use them efficiently, even when many people have a say.
Conflict Clarity: Navigating Instead of Escalating
Do you need fast, effective methods? We give you the fundamental toolkit from conflict analysis – from Glasl’s escalation stages to definitions. A toolkit to enable you to identify, structure and purposefully navigate common conflict situations from the IT environment.
Role Clarity for Effective Collaboration in Dynamic Teams
As a software architect, Product Owner, developer or decision-maker, do you want to understand roles, clarify expectations, consciously shape responsibility, and avoid conflicts? We clarify how you create clear responsibilities without creating rigid rules, and how roles can be defined so that decision-making latitude is visible, collaboration runs more smoothly, and every team member can confidently contribute.
Power Communication: How You "Sell" Tech Ideas as Business-Relevant
No more misunderstandings! Learn how to translate your technical concepts and features so that the most varied stakeholders directly recognize the value, and your proposals get heard. We give you a field-tested toolkit (incl. “cheat sheets”) to actively listen and take participative teamwork to the next level with powerful questions.
Relevant Levers for Problem Clarification for Techies
Are conflicts and unclear problem statements paralyzing your team? Here you learn how to use the Circle of Influence and the 3 levels of clarity to track down the causes of friction losses. You’ll also directly apply proven levers such as genuine feedback to strengthen shared learning and achieve effective and sustainable solutions in your everyday work.
Meetings as a Multi-Tasker: Mastering Confident Facilitation Quickly
As an architect, Product Owner or Scrum Master, you’re often a subject-matter participant and facilitator at the same time. Experience how to prepare meetings perfectly with minimal effort, and how targeted questioning techniques can turn even heated discussions into clear decisions – even when you’re substantively involved yourself.
Negotiation Techniques Based on the Harvard Concept for Lasting, Constructive Solutions
Do you want to understand interests instead of positions, stay objective, and win together with negotiation partners? Whether as a software architect, Product Owner or team lead in cross-functional, agile development teams: we apply the Harvard model in everyday work, to resolve conflicts in a solution-oriented way, avoid compromises, and reach viable agreements. And we clarify how you can apply these techniques efficiently, even when different perspectives clash and many, sometimes external, stakeholders are involved.
Practically Applying Dynamic Organizational Development with Team Topologies & Co.
Are you wondering how to shape organizations evolutionarily, align teams along value streams, and reduce cognitive load, while being part of a development team yourself? Here you learn how using approaches such as Team Topologies helps you align structures to customers, flow, focus and collaboration, and which artifacts and steps fit your context and scope for influence.
Process
- Welcome and e-etiquette
- Theory input on the Makro topic
- Exercise
- Q&A
- Transfer into your own practice, incl. homework
Target Audience
The target audience of the Makros is everyone who wants to collaborate smoothly and effectively - either as a deepening or add-on to the SOFT seminar, or as exclusive knowledge snippets from the soft-skills space that are genuinely important for transformations or everyday work right now.
Specifically, the Makros are aimed at software architects, developers, Scrum Masters, Product Owners, UXers or product managers who work “hands on” and are looking for methods, tools and structures that quickly and effectively help them with everyday participative work in and with development teams.
Our Extras for You
Overview of the Knowledge Bites Conveyed & Feedback
After each Makro, you receive a PDF as an overview of the knowledge bites. You can also request feedback on the transfer exercise from our trainers, should questions remain afterwards.
After each Makro, you receive a PDF as an overview of the knowledge bites. You can also request feedback on the transfer exercise from our trainers, should questions remain afterwards.